Account and Data Deletion Request
At Locck, we value your privacy and your control over your data. You can delete your account and all associated notes, reminders, and widget settings at any time.
What Data Will Be Deleted?
When your deletion request is processed, the following data will be permanently removed from our systems:
- Account Information: Your email address, username, and profile details.
- Pinned Notes: Notes, reminders, and pin state stored with your account.
- Widget Preferences: Home screen widget layouts, filters, and display preferences.
- Sync Metadata: Device and sync references used to keep your notes up to date.
How to Request Deletion?
You can use one of the following methods to delete your data:
Account Deletion
Permanently removes your entire profile, preferences, and all associated personal records across our system.
Data Deletion Only
Keep your account active but clear specific historical data or activity logs that you no longer want us to store.
Requesting via Email
If you cannot access the app or prefer to request deletion manually, please email us from your registered email address:
- For Account & Data Deletion:
Subject:
Locck - Don't Forget Account Deletion Request
Email: contact [at] torchingale.com - For Data Deletion Only:
Subject:
Locck - Don't Forget Data Deletion Request
Email: contact [at] torchingale.com
Important Information
Requests submitted via email will be processed within 7 business days after security verification. Once the Account Deletion is processed, this action cannot be undone. Data deletion requests may also result in the loss of specific features or history within the app.