Privacy Policy
Last Updated: January 2, 2026
At Torchingale, we take your privacy and the security of your data with the utmost seriousness. This Privacy Policy explains how we collect, use, and protect your information across our website and our suite of mobile applications.
1. Our Commitment to Security
We believe that privacy is a fundamental right. Our applications are built with a “Security First” philosophy:
- High-End Encryption: We utilize industry-standard encryption protocols (AES-256) for data at rest and TLS for data in transit.
- Secure Infrastructure: Our services are hosted on world-class cloud infrastructure (Cloudflare and Firebase) that meets rigorous security compliance standards.
- Minimal Data Collection: We only collect the data that is absolutely necessary to provide our services.
2. Information We Collect
a. Website Visitors
When you visit our website, we may collect basic analytics data (such as browser type and pages visited) to improve our site performance. This data is anonymized.
b. App Users
Depending on the specific app, we may collect:
- Account Information: Email addresses for synchronization and account recovery.
- Usage Data: Information on how you interact with the app to help us fix bugs and improve features.
- User Content: Any data you input into our apps (e.g., notes in Memoly). For apps like Memoly, we prioritize end-to-end encryption where possible.
3. How We Use Your Data
We use your information to:
- Provide and maintain our services.
- Notify you about changes to our services.
- Provide customer support.
- Monitor the usage of our services to detect and prevent technical issues.
4. Data Storage and Retention
Your data is stored safely using high-end solutions. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our services (e.g., Resend for emails, Cloudflare for hosting). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data.
- Object to the processing of your data.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Website: torchingale.com/contact-us