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Delete your account and data

At Ruyue, the space between two people belongs to them. You can delete your account and everything stored with it at any time, and your partner's copy of shared content is removed along with it where it cannot exist without you.

Back to Ruyue

Inside the app

Open Settings > Account > Delete my account, read the Before you go screen, tap I still want to delete it and confirm with Delete forever. Deletion also ends your pairing and removes shared content that cannot exist without your account. Deleting your account does not cancel a store subscription: cancel it in your App Store or Google Play account. A deleted account cannot be restored.

What is deleted

  • Account Information: Your email address, display name, profile picture, and pairing state with your partner.
  • Cycle and Mood Entries: Cycle records, phase history, symptoms, energy levels, and mood check-ins.
  • Messages and Moments: Letters (delivered and scheduled), snaps, voice notes, and their delivery status.
  • Shared Content: Your lists, special dates, expenses, and wardrobe notes. Items your partner created stay with them as private items.
  • Vault Contents: Encrypted vault entries stored under your account.
  • Location and Presence Data: Any active location session state, battery readings, and presence indicators.
  • Technical Data: Device tokens used for notifications.

No access to the app?

Email us from the address you signed up with and we will delete it for you.

  • Delete account and all data: subject Ruyue Account Deletion Request, to
  • Delete data, keep the account: subject Ruyue Data Deletion Request, to
Email requests are completed within 7 business days after we verify the request comes from the account owner.