Last updated: 11 October 2026
These Terms and Conditions (“Terms”) form a binding agreement between you and Torchingale (“we”, “us”, “our”) governing your use of the Ruyue mobile application (“the App”).
By downloading, installing, or using the App, you accept these Terms. If you do not accept them, do not use the App.
1. Eligibility
You must be at least 13 years old, or the minimum age of digital consent in your country, to use the App. If you are under the age of majority where you live, you may use the App only with the consent of a parent or guardian.
2. Your Account
You need an account to use the App. You agree to provide accurate information, to keep your credentials confidential, and to be responsible for all activity under your account. Notify us promptly if you believe your account has been compromised.
You may delete your account at any time from within the App.
2a. Pairing With a Partner
Ruyue is designed for two paired people. When you pair with someone, parts of what you create become visible to them according to the sharing choices you make in the App. You are responsible for who you pair with, and you may end a pairing at any time from within the App.
Ending a pairing or deleting your account stops future sharing and removes shared content that cannot exist without your account. It cannot recall what your partner has already seen, saved, or captured outside the App.
3. Licence
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App for your own non-commercial purposes, subject to these Terms and the rules of the app store you obtained it from.
4. Acceptable Use
You agree not to:
- use the App in violation of any law or regulation;
- reverse engineer, decompile, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by law;
- interfere with, disrupt, or place undue load on the App or its infrastructure;
- attempt to gain unauthorised access to any part of the App or to other users’ data;
- circumvent or attempt to circumvent any usage limit, access control, or paid feature restriction;
- use automated means to access or interact with the App other than as we permit.
We may suspend or terminate your access if you breach these Terms.
5. Your Content
You retain ownership of the content you create in the App. You grant us a limited licence to store, process, and display that content solely to operate and provide the App to you and, where you have chosen to share it, to your paired partner. You are responsible for the content you create and for ensuring you have the right to use it.
Features designed to disappear — view-once photos and short voice notes — and live location sessions behave as described in the App, but no software can prevent another person from photographing or otherwise recording their screen. Share accordingly.
Vault entries and letters are encrypted on your device. Because we do not hold the key, we cannot recover their contents for you if you lose access to them.
6. Free and Paid Plans
The App offers a free plan with limited functionality and a paid subscription plan that unlocks additional features. The scope of each plan, including any limits on the free plan, is described in the App and may change over time.
Billing. Subscriptions are sold and billed by the app store you purchase through, under its terms. Prices are shown in the App before purchase and may vary by region.
Renewal. Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the period ends. Your account is charged for renewal within 24 hours of the end of the current period.
Cancellation. You can cancel at any time through your app store account settings. Cancellation takes effect at the end of the current billing period; you retain access to paid features until then.
Refunds. Refunds are handled by the app store under its policies. We do not process refunds directly. Where mandatory consumer law grants you a right of withdrawal or refund, that right applies regardless of this section.
Trials and promotions. If we offer a free trial or promotional period, it converts into a paid subscription at the end of the promotional period unless cancelled beforehand.
6a. AI Credits
Certain AI features consume AI credits (“Credits”). The number of Credits a request consumes depends on the feature and on the answer type you select (for example, a standard or an in-depth answer), and is shown in the App before you confirm the request. In-depth answers and image generation are available only with an active paid subscription.
How Credits are obtained. Credits may be (a) granted once as welcome credits, limited to one grant per account and per device; (b) included with an active paid subscription as a monthly allowance; (c) purchased in the App; or (d) granted by us at our discretion.
Expiry. The monthly subscription allowance is renewed each calendar month and does not carry over; unused allowance expires at the end of the month and ends when the subscription ends. Purchased Credits, welcome credits, and Credits granted by us do not expire while your account exists.
Order of use. Credits are consumed in the following order: monthly allowance, then welcome and granted Credits, then purchased Credits.
Purchasing for your partner. You may purchase Credits for your paired partner, in which case they are added to your partner’s balance. Credits cannot otherwise be transferred, sold, or exchanged between accounts, and have no cash value.
Failed requests. If a request does not produce a result, or a result cannot be produced from the content you provided, the Credits for that request are returned automatically.
Refunds. Purchases of Credits are handled by the app store under its refund policies. If a purchase is refunded, the corresponding Credits are removed from the balance they were added to. Credits are forfeited if your account is deleted.
Prices, Credit costs, and allowances may change; changes do not affect Credits already purchased.
7. Changes to the App
We may add, modify, suspend, or discontinue features of the App at any time. If we discontinue a paid feature in a way that materially reduces what you have paid for, we will provide notice and, where required, a proportionate refund.
8. Intellectual Property
The App, including its software, design, artwork, characters, text, and branding, is owned by us or our licensors and is protected by intellectual property laws. These Terms grant you no rights in our trademarks or other intellectual property beyond the licence in Section 3.
9. Third-Party Services
The App relies on third-party services and app store platforms. We are not responsible for those services, their availability, or their terms, which apply to you separately.
10. Disclaimers
The App is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
The App is a tool for shared awareness between two people. Cycle, mood, compatibility, and AI-generated content (including dream interpretations, plans, readings, and generated images) is provided for context only and may be inaccurate: it is not a medical device, not a diagnosis, not contraception guidance, and not medical, psychological, or relationship advice, and it is not a substitute for professional care. Location and battery signals may be delayed or inaccurate and must not be relied on in an emergency or for anyone’s safety. We do not warrant that the App will be uninterrupted, error-free, or that any data will never be lost. Keep your own copies of anything important to you.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the App.
Our total liability arising out of or relating to the App is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or the minimum amount required by applicable law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, your mandatory statutory rights are unaffected.
12. Termination
You may stop using the App and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the App. On termination, the licence in Section 3 ends; Sections 8, 10, 11, and 14 survive.
13. Changes to These Terms
We may update these Terms from time to time. We will update the “Last updated” date and, for material changes, notify you in the App. Continued use after a change takes effect means you accept the revised Terms. If you do not accept them, stop using the App and delete your account.
14. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules, and the courts of Istanbul have exclusive jurisdiction over disputes arising from them.
If you are a consumer resident in the EEA, the UK, or another jurisdiction whose law grants you the protection of your local courts and mandatory consumer rules, this section does not deprive you of that protection.
15. General
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App.
16. Apple-Specific Terms
If you obtained the App from the Apple App Store: these Terms are between you and us only, not Apple. Apple has no obligation to provide support or maintenance for the App. Apple is not responsible for any product warranties, product liability claims, or third-party intellectual property claims relating to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
17. Contact
Torchingale — [email protected]
Website: torchingale.com/contact-us